Privacy Policy & Data Use

Information We Collect

When you use Musicians Friend AI, we collect the following information:

• Account Information: Email address and encrypted password when you create an account
• Usage Data: Information about how you use our service, including login times, features used, and transcription activity
• Audio Files: Audio files you upload for transcription (processed and stored securely)
• Payment Information: Processed securely through Stripe; we do not store credit card details
• Device Information: IP address, browser type, and device information for security and analytics

How We Use Your Information

Your information is used to:

• Provide and improve our audio transcription services
• Process your payments and manage subscriptions
• Send important service updates and notifications
• Analyze usage patterns to improve user experience
• Ensure security and prevent fraud

Data Storage & Security

• All data is encrypted in transit and at rest
• Passwords are securely hashed using industry-standard encryption
• Audio files are stored securely and can be deleted from your account at any time
• We use Stripe for payment processing, which is PCI-DSS compliant

Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Delete: Request deletion of your account and associated data
• Correct: Update or correct your personal information
• Opt-out: Unsubscribe from marketing communications

Cookies & Tracking

We use essential cookies to:

• Keep you logged in to your account
• Remember your preferences
• Track usage for improving our service

By using our service, you consent to the use of these essential cookies.

Third-Party Services

We use the following third-party services:

• Stripe: Payment processing
• OpenAI: AI-powered music generation and transcription enhancement

These services have their own privacy policies governing how they handle your data.

Data Retention

We retain your data for as long as your account is active. If you delete your account:

• Personal information is deleted within 30 days
• Audio files and transcriptions are deleted immediately
• Payment records may be retained for legal/tax purposes